You have the right to access, rectify, delete, and port your personal data, as well as to limit or object to its processing. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. To exercise these rights, write to us at info@gnikrowten.com indicating the right you wish to exercise and your full name. We will respond within a maximum of 30 days.
If you have questions about how we process your data or wish to file a complaint, you can contact us at: Plaça Oliver, 49, 76º D, or by phone at 945769777, or via email at info@gnikrowten.com. You may also contact the competent supervisory authority (Spanish Data Protection Agency) if you believe we have not adequately resolved your request.
We collect information you voluntarily provide through contact forms: name, email address, phone number, and the content of your message. Additionally, we collect technical data such as IP address, browser type, operating system, and pages visited, through cookies and similar technologies.
We use your data to respond to your inquiries, manage our relationship with you, improve our services, and send commercial communications if you have given your consent. We also process data for analytical purposes to understand how our website is used and optimize its performance.
The processing of your data is based on your explicit consent (for forms and non-essential cookies), the performance of a contract (when you request a service from us), and our legitimate interest in improving the security and performance of the website.
We do not transfer your data to third parties without your consent, except where required by law. We may share information with hosting, web analytics, and email marketing service providers who act as data processors and are subject to confidentiality agreements.
We retain your personal data for as long as necessary to fulfill the purpose for which it was collected, and in any case for the applicable legal periods. Once the relationship ends, we will block it and subsequently delete it securely.
We implement technical and organizational measures to protect your data against unauthorized access, loss, or destruction. We use SSL encryption, firewalls, access controls, and periodic backup procedures. However, no system is completely secure, so we recommend taking additional precautions.